- Improving customer service quality
- Reducing permit backlog times for customers
- Reducing overtime costs
- Decreasing deferred/delayed work
https://www.thurstoncountywa.gov/tchome/pages/newsreleasedetail.aspx?List-ID=1926
| http://www.thurstontalk.com/2018/07/02/have-id-will-travel-thurston-county-publih-health-and-social-services-talk-about-new-ids/ |